Return & Refund Policy

Your satisfaction is important to us. If you are not fully satisfied with your purchase, please review our return policy below.

1. Eligibility for Returns

To be eligible for a return, your item must be unused, in the same condition you received it, and in the original packaging. Returns must be initiated within 15 days of the purchase date.

2. Non-returnable Items

Certain products are exempt from being returned, including:

• Custom-mixed paints and adhesives
• Opened or used products
• Hazardous materials or flammable liquids
• Clearance or final sale items

3. Return Process

To initiate a return, please contact our customer service team at shopglueprod@gmail.com with your order number and reason for return. We will provide instructions and return address if applicable.

4. Shipping Costs

You will be responsible for paying return shipping costs unless the item arrived damaged or incorrect. Shipping costs are non-refundable.

5. Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund. Approved refunds will be processed back to your original method of payment within 5–10 business days.

6. Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us within 5 days of delivery. We will arrange for a replacement or issue a full refund as appropriate.

7. Contact Us

Glue Products Plus
4115 Georgia Ave
West Palm Beach, FL 33405
Phone: (561) 833-1863
Email: shopglueprod@gmail.com

Last updated: April 2025